Terms of Service

Last updated: September 2026

Welcome to Tel Aviv Merch. By accessing or using our website at telavivmerch.com and placing an order with us, you agree to be bound by these Terms of Service. Please read them carefully before using our store.

About Us

Tel Aviv Merch is an Australian-based print-on-demand store selling culturally inspired apparel, accessories, and home goods. Our products are produced and fulfilled by Printful and shipped directly to customers worldwide.

Use of Our Website

By using this website, you confirm that you are at least 18 years of age, or that you are accessing the site with the consent and supervision of a parent or guardian. You agree not to use this website for any unlawful purpose or in any way that could damage, disable, or impair our store or services.

Products and Orders

All products sold on Tel Aviv Merch are made to order. Product images are as accurate as possible, but slight variations in colour may occur due to differences in screen calibration and printing processes. Sizing information is provided on each product page — please review it carefully before ordering, as we cannot accept returns for incorrect size selections.

We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock or production limitations. If your order is cancelled, you will receive a full refund.

Pricing and Payment

All prices are listed in Australian Dollars (AUD) unless otherwise stated. We reserve the right to change prices at any time without prior notice. Prices displayed at the time of your order are the prices you will be charged.

Payment is processed securely through Shopify Payments. We accept major credit and debit cards. By submitting your payment details, you confirm that you are authorised to use the payment method provided.

Shipping and Delivery

We ship worldwide to over 180 countries. Estimated delivery times and shipping costs are provided at checkout. We are not responsible for delays caused by customs, border control, postal services, or events outside our control. For full shipping details, please refer to our Shipping Information page.

Intellectual Property

All designs, graphics, logos, and content on this website are the property of Tel Aviv Merch or are used with permission, and are protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this website without our express written consent.

By purchasing a product, you receive a personal, non-commercial licence to use the design as printed on the item. You may not reproduce the design for commercial purposes or resell products without our written permission.

Limitation of Liability

To the maximum extent permitted by Australian law, Tel Aviv Merch will not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or products. Our total liability to you for any claim arising out of or relating to these Terms shall not exceed the total amount you paid for the relevant order.

Nothing in these Terms limits any rights you may have under the Australian Consumer Law, including guarantees relating to the quality and fitness for purpose of goods.

Australian Consumer Law

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our website following any changes constitutes your acceptance of the revised Terms.

Governing Law

These Terms of Service are governed by the laws of the State of Victoria, Australia. Any disputes arising from these Terms or your use of our store will be subject to the exclusive jurisdiction of the courts of Victoria.